‘Online Monitoring’: Unilever Seeks to Capitalise On Vaseline’s Viral TikTok Trend.
First identified over 150 years ago in the oil fields of Pennsylvania, the simple jar of Vaseline might not appear as an clear candidate for digital platform algorithms.
Nonetheless, its ascent as a TikTok talking point has placed it at the forefront of an advertising revolution, in which large companies are investing heavily in content creators and devoting less capital to promoting products in traditional media.
From Oil Rigs to Online Hacks
The petroleum jelly was first manufactured in the 1870s by a chemist, Robert Cheeseborough, who noticed oil rig workers rubbing their skin with a derivative of drilling. Currently, a wave of user-generated videos have recorded its extensive utilization in “life hacks”.
It has been touted as a solution for polishing footwear or extending perfume longevity, and also a remedy for noisy doorways. Users have even applied it to combat the nuisance of crisp flavouring sticking to fingers.
Capitalising on the Conversation
Spotting its digital renaissance, executives at the multinational amplified the hacks by tasking their in-house experts with verification and sharing the findings with influencers.
Assertions that it diminished the burn from hot food on the lips were confirmed. This was also the case for ideas it could lengthen scent duration and restore leather handbags. Claims that it would bleach teeth or extend lashes were disproven.
A Plan Built on ‘Social Listening’
Print ads and broadcast spots would once have been the cornerstone of its marketing push. Yet this viral episode has helped convince executives to turbocharge spending on content creators.
This tracking of digital spaces to guide corporate planning has been dubbed “social listening”. The company's chief executive, recently appointed, has indicated the goal is to spend 50% of its massive marketing spend on social media content.
Evolving With Audience Behavior
A leading Unilever executive, who is heading the digital initiative, said the company was just evolving with contemporary approaches of reaching consumers. She said engaging on social media “without spoiling the atmosphere” was crucial.
“What is the key to genuine brand integration? This has perpetually been our aim as brands, back to when people were hanging out their laundry and talking about what they used.
“We are witnessing a departure from a broadcast model, where we would just transmit messages … Now it’s many conversations, various groups. The shift of the algorithms means that these groups seem specialized, however, they are large.
“Ensuring your product is discussed by other people, talked about by other people, this builds credibility and connection. Creators are critical to that. We are expanding this endorsement system.”
A Fundamental Consumption Turn
The approach indicates dramatic transformations taking place in media consumption, with younger consumers devoting greater hours to apps like TikTok and Instagram than legacy broadcast and print media.
This change is evidenced by falling revenues for TV and print advertising. Across Britain, commercial funding for leading TV channels have declined by over six hundred million pounds in actual value since the end of the last decade.
Influencer Marketing Expansion
Additionally, it points to a blurring of media roles as large companies almost become production houses themselves, linking up with a multitude of digital creators to enhance their items.
Leon Harlow said: “Obviously there’s a flow of audiences out of certain traditional media outlets and they are dedicating far more hours to digital video and image apps than they are viewing scheduled television or reading physical magazines.
“A lot of brands are telling us people trust recommendations from the personalities they subscribe to over traditional advertisements. That’s a consistent trend.”
He said brands could also save money by focusing on influencers over big traditional media campaigns, which also permits simpler message refinement to test effectiveness.
This strategy is expanding. Advertising spending on influencer marketing is increasing four times faster than total media spending. Stateside, it has over doubled since 2021 and is expected to hit multi-billion dollar sums in 2025.
TV's Lasting Role
Despite the huge changes, industry figures said they believed broadcast ads retained significant importance to play, as networks still held the capability to shape the national conversation.
The executive noted: “One of the highest return-on-investment media opportunities is still major broadcast spectacles. It’s not about those broadcasters saying: ‘Oh, we’re not relevant any more.’ The focus is on who seizes focus … I think there’s 100% a place for them.”