Vinted Shoppers Voice Displeasure Over Size Updates
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has revised its size classifications for women's and children's clothes without notifying all users about the change.
Social Media Response
Countless users and merchants have taken to social media claiming that product pages now present a different size category versus the original listing because of the remapping.
The company said the new system was more in line with comparable marketplaces.
It has advised users to check their listings and manually change the size when needed, resulting in member annoyance.
Measurement Approach Changes
Earlier, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L used to be a 12 but now shows as UK 16-18.
Shopper Experiences
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Necessary Adjustments
Charlotte Lunn, from Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she stated.
Marketplace Information
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: previously, the platform withdrew an update regarding delivery choices following member complaints.
